Privacy Policy

At Helios Trading (“Helios Trading”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your data.

1. Who We Are

Helios Trading is a website and brand operated through heliostrading.net.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: [your email]
Website: heliostrading.net

2. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Your name
• Email address
• Phone number
• Company name, if applicable
• Any information you include in contact forms, consultation requests, or messages

Information collected automatically

When you visit our website, we may automatically collect certain technical and usage data, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Referral source
• Pages viewed
• Time spent on pages
• Date and time of visit
• Cookie and analytics data

3. How We Use Your Information

We may use your information to:

• Respond to your inquiries
• Schedule and manage consultations
• Provide our services and website functionality
• Improve our website, content, and user experience
• Send service-related communications
• Send marketing communications where permitted by law or where you have opted in
• Maintain website security and prevent misuse
• Comply with legal obligations

4. Legal Basis for Processing

Where applicable under relevant privacy laws, we process personal data on one or more of the following grounds:

• Your consent
• The performance of a contract or steps taken at your request before entering into a contract
• Our legitimate interests in operating, improving, and protecting our business and website
• Compliance with legal obligations

5. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to understand how visitors use our website and to improve performance and user experience.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

6. How We Share Information

We do not sell your personal information.

We may share your information with:

• Website hosting providers
• Analytics providers
• Email and CRM service providers
• Scheduling or contact form software providers
• Professional advisers, where necessary
• Authorities or regulators, where required by law

We only share information when reasonably necessary for business operations, legal compliance, or service delivery.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, deliver services, maintain records, resolve disputes, and comply with legal obligations.

8. International Transfers

If you access our website from outside the country where our business or service providers are located, your information may be transferred to and processed in other jurisdictions. By using the website, you understand that such transfers may occur, subject to applicable legal safeguards where required.

9. Your Rights

Depending on your location and applicable law, you may have rights such as:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to certain processing
• The right to restrict processing
• The right to withdraw consent where processing is based on consent
• The right to request data portability
• The right to lodge a complaint with a relevant supervisory authority

To exercise any of these rights, contact us at [your email].

10. Third-Party Links

Our website may contain links to third-party websites, platforms, or broker services. We are not responsible for the privacy practices, content, or policies of third-party sites. We encourage you to review their policies before providing any personal information.

11. Children’s Privacy

Our website and services are not intended for children under the age required by applicable law to provide valid consent for data processing in their jurisdiction. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Helios Trading
Email: [your email]
Website: heliostrading.net